Return and Exchange Policy

Return Policy:

  1. Customers can initiate a return within 10 days of receiving the product.
  2. The item must be in its original condition, unworn, unwashed, and with all tags attached.
  3. To initiate a return, customers should contact our customer support team via WhatsApp (+92 3105672111) with their order details and reason for return.
  4. Once the return request is approved, customers will receive instructions on how to return the item.
  5. Customers are responsible for shipping costs associated with the return, unless the item is defective or incorrectly shipped by us.
  6. Upon receiving the returned item, we will inspect it for its condition and issue a refund accordingly.
  7. Refunds are typically processed within 7 business days from the date of receiving the returned item.
  8. The refund amount will be credited back to the customer via the original payment method during purchase.

Refund Policy:

  1. Refunds will be issued for eligible returns or in case of canceled orders.
  2. The refund amount will exclude any shipping charges incurred during the purchase.
  3. Refunds will be credited back to the original payment method used during the purchase.
  4. The processing time for refunds is typically 7 business days from the date of refund approval.

Exchange Policy:

  1. Customers can request an exchange for a different size, color, or style of the same product within 10 days of receiving it.
  2. The item must be in its original condition, unworn, unwashed, and with all tags attached.
  3. To initiate an exchange, customers should contact our customer support team via WhatsApp (+92 3105672111) with their order details and exchange request.
  4. Once the exchange request is approved, customers will receive instructions on how to proceed with the exchange.
  5. Customers are responsible for shipping costs associated with the exchange, unless the item is defective or incorrectly shipped by us.
  6. The exchanged item will be shipped once the original item is received and inspected.

For further details, you can contact our customer support team on WhatsApp: +92 3105672111.