Return and Exchange Policy
Return Policy:
- Customers can initiate a return within 10 days of receiving the product.
- The item must be in its original condition, unworn, unwashed, and with all tags attached.
- To initiate a return, customers should contact our customer support team via WhatsApp (+92 3105672111) with their order details and reason for return.
- Once the return request is approved, customers will receive instructions on how to return the item.
- Customers are responsible for shipping costs associated with the return, unless the item is defective or incorrectly shipped by us.
- Upon receiving the returned item, we will inspect it for its condition and issue a refund accordingly.
- Refunds are typically processed within 7 business days from the date of receiving the returned item.
- The refund amount will be credited back to the customer via the original payment method during purchase.
Refund Policy:
- Refunds will be issued for eligible returns or in case of canceled orders.
- The refund amount will exclude any shipping charges incurred during the purchase.
- Refunds will be credited back to the original payment method used during the purchase.
- The processing time for refunds is typically 7 business days from the date of refund approval.
Exchange Policy:
- Customers can request an exchange for a different size, color, or style of the same product within 10 days of receiving it.
- The item must be in its original condition, unworn, unwashed, and with all tags attached.
- To initiate an exchange, customers should contact our customer support team via WhatsApp (+92 3105672111) with their order details and exchange request.
- Once the exchange request is approved, customers will receive instructions on how to proceed with the exchange.
- Customers are responsible for shipping costs associated with the exchange, unless the item is defective or incorrectly shipped by us.
- The exchanged item will be shipped once the original item is received and inspected.
For further details, you can contact our customer support team on WhatsApp: +92 3105672111.